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Hospitality

How Boutique Hotels Can Win by Obsessing Over Emotional Details — Dina Belon, Staypineapple

Dina Belon shares design degree pivot caring more people than columns, corporate VP layoff mourning week at mom's house, team member cooking Filipino meal home…

Hospitality

Lodge at Marconi’s Pivot to Weddings: Sterling Herzik’s Destination Wedding Success

Sterling Herzik shares political science pivot discovering hospitality passion, graduating December 2019 into March 2020 event management COVID devastation, returning furlough as one-woman band, transforming…

Hospitality

Running a Hospitality Company Without Burning People, Bridges, or Your Own Mental Health — Alvaro Fraile, Azul Hospitality

Alvaro Fraile shares Spanish soccer University of Richmond non-traditional path, right place right time GM 25 operations 70 hotels 30, 2009-10 triple crisis divorce father…

Advisor

Building Welcoming Culture and Trust: JoAnn Newman’s Leadership Philosophy at Orlando Science Center

JoAnn Newman shares journey from only woman in Penn State engineering to AT&T semiconductor plant shutdown to CEO rescuing Orlando Science Center—raising $48M, doubling attendance…

Restaurant

Matthew Ridgway’s Philosophy: Why Killing Your Old Self Creates Space for Growth and Leadership

Matthew Ridgway shares 2007 rock bottom girlfriend left lost job economy crashed father sick 30 living at home sweeping floors, mother's advice don't fuck this…

Hospitality

Inside Max Hospitality: Scott Smith on Leadership Succession, Partner Ownership, and Building Restaurants That Last

Scott Smith shares journey from dishwasher to CEO of Max Hospitality—building data consulting business, navigating Rich Rosenthal's buyout, bringing on 11 new partners, and maintaining…

Hospitality

Rob DelliBovi’s Hospitality Revolution: From NY Boutique Hotelier to Dual-Sided Travel and Consulting Empire

Rob DelliBovi shares his journey from MTV to opening NYC's Hotel Gansevoort, building RDB Hospitality Group's dual-sided model serving celebrities and hotels, launching industry-first VIP…

Staffing

How Amanda Hoffman Transforms Healthcare Staffing Through Sustainable Workforce Architecture

Amanda Hoffman, CEO of Favorite Healthcare Staffing, shares her journey from eye care to leading 45-year-old company through post-pandemic transformation, revealing why sustainable workforce architecture…

Hospitality

From Education to Lifestyle Director: Margaret Wang’s Relationship-Building Career Path

Margaret Wang shares journey from education to LIVunLtd lifestyle director—overcoming high-functioning anxiety through holistic healing, producing wellness expos at Monogram New York, and why lifestyle…

Hospitality

How Christophe Chatron-Michaud Built F&B Concept Development After David Boulet Jean Georges

Christophe Chatron-Michaud shares journey from sweeping-floors-two-Michelin-stars Roger-Verger-Alain-Ducasse to F&B-Concept-Development—duck-carving-disaster-sent-home-teaching-practice, David-Boulet-immersive-apples-smell-chocolates-attention-details, Philippines-teenagers-survival-mode, and why front-of-house-management-coaching-not-throwing-plates superpower-150%-no-comeback-succeed kintsugi-broken-plates-gold-beautifully.

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