From Bartender to Director: Trevor Micklow’s Journey in Restaurant Excellence | Restaurants & Franchises Series

🎙️ Building Excellence in Restaurant Operations with Trevor Micklow 

In this engaging episode, Trevor Micklow, Director of Operations at Doughboy Restaurant Group (DRG), shares his journey from bartender to restaurant leader, revealing insights on team building, operational excellence, and innovative restaurant concepts in Chicago’s competitive dining scene.

✨ Key Insights You’ll Learn:

• How attention to detail drives operational excellence

• The importance of structured training programs in building strong teams

• Creating innovative restaurant concepts while maintaining quality

• Strategies for managing multiple restaurant concepts

• Navigating industry challenges like labor costs and staffing

   

🌟 Key People Who Shaped Trevor’s Journey:

• Family Influence: Parents who demonstrated strong work ethic and entrepreneurial spirit

• Matt Graham: Vice president of operations at Boka Restaurant Group, early mentor

• Rich Labriola: Founder of DRG, described as a “serial entrepreneur”

• Early Bar Team: Senior bartenders who taught customer service excellence

• Management Team: Collaborative leadership supporting growth and innovation