🎙️ From Education to Hospitality: William Albino’s Journey to Restaurant Leadership
In this inspiring episode, William Albino, General Manager at Double Zero restaurant, shares his unconventional career path from special education to restaurant leadership. William reveals how the pandemic unexpectedly led him to hospitality, where his natural people skills and educational background created a foundation for his success. His story demonstrates how transferable skills, a willingness to learn, and authentic leadership can lead to fulfilling career transitions, even during challenging times.
✨ Key Insights You’ll Learn:
How William’s background in special education provided valuable skills that transferred to hospitality management
The “I do, we do, you do” teaching model William adapted from education to train restaurant staff
Why hiring for passion and alignment with company values creates stronger restaurant teams
The importance of mentorship when transitioning to leadership roles in a new industry
How Double Zero’s unique approach to Neapolitan pizza (including their 100-year-old dough starter) creates an exceptional dining experience
Why investing in staff development and creating a neighborhood restaurant atmosphere builds community
The real-world challenges of managing self-doubt and anxiety while in leadership positions
🌟 Key People Who Shaped William’s Journey:
JoJo: The General Manager at Cooks and Soldiers who guided William into management
The Castellucci Family: Owners of CHG who invested in William’s development
William’s Parents: Who encouraged him to pursue his passion for working with special needs children
His Friend: Who helped William get his first restaurant job right before the pandemic
His Leadership Coach: Who helps William develop as both a leader and a person